For all things plan and doggo management, Petzyo has a new and improved customer dashboard. Here is an overview of it's features and functionality compliments of our CEO, Dave. Need a hand navigating or have feedback?. Reach out to customer service o
Here is a quick video, a step by step guide on how to add a dog to your profile. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
A quick video on how to add a new plan. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
Would your pooch like some variety in their diet?. We have made it easy to SWAP. A quick walkthrough on how to swap flavours. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
We have made it easy to manage the date your card will be charged. Simply login to your dashboard at home.petzyo.com and follow these easy steps. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
Need to change the frequency of your orders? No worries!. A quick video on how to do so. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
We get it. Circumstances change and you may need to pause (not cancel) your plan. A quick video on the steps you need take. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
We have made it super simple to resume a previously paused plan. Our CEO Dave will show you how in this quick video. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
A quick video on how to remove a dog from your profile. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
Need to update your contact details? No worries we have made it super simple. A quick video on how to do so in your dashboard. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
Need to update your shipping address?. Watch Dave our CEO walk you through how to do so. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
Card expired? Need to change your payment details?. Too easy. Here's a quick video on how to do so. Need a hand navigating or have feedback?. Reach out to customer service on [email protected]
Want a little something extra with your next order? Who wouldn't want to spoil their doggo!. Here's a quick video on how to add a one-time product (not recurring) to your upcoming order. Need a hand navigating or have feedback?. Reach out to customer
Have a discount code and want to apply it to an order? Pawesome!. Here's a quick video on how to do so. Having difficulties, need a hand navigating or have feedback? Reach out to customer service on [email protected]
Ensuring your doggo gets the right amount of Petzyo is of the utmost importance to us. Please ensure your dog's profile is complete, and up to date for recommended feeding guide to work as intended. Here's Dave our CEO showing you how simple it is fr
We hope this isn't goodbye forever!. Here's a video on how to cancel your plan (until our paths cross again!). If you need personalised assistance ending your Petzyo plan, or have feedback you care to share please reach out to customer service on yo@
At Petzyo we aim to keep you informed. That said, you are always in control of what updates you receive, and how often. Simply login to your customer dashboard, and in the top right of your dashboard, drop down and select Your Notification Preference