How do the raw orders stay fresh through the delivery process?Updated 3 months ago

Rest assured, your raw patties will arrive just as fresh (and cold) as when they were made at our human grade facility! 

We use third-party cold couriers to deliver your doggo's meals. Their refrigerated and temperature controlled trucks ensure they stay frozen up until the time of delivery.

The patties are packed at -18°C in leading packaging technology to maintain optimal freshness wrapped in recyclable insulated wraps. This ensures that they will remain under 5°C (if not frozen) for a minimum of 12 hours after delivery so no need to rush home to get your meals in the freezer!