How do the raw orders stay fresh through the delivery process?Updated 23 days ago

Rest assured, your raw patties will arrive just as fresh (and cold) as when they were made at our human grade facility! 

We use third-party cold couriers to deliver your doggo's meals. Their refrigerated and temperature controlled trucks ensure they stay frozen up until the time of delivery.

The patties are packed at -18°C in leading packaging technology to maintain optimal freshness wrapped in recyclable insulated wraps. This ensures that they will remain under 5°C (if not frozen) for a minimum of 12 hours after delivery so no need to rush home to get your meals in the freezer!