How long does delivery take?Updated a month ago
We endeavour to pick and pack our orders on the same business day, if the order is received before 10 am. Where orders are not prepared for shipping on that day, they'll certainly be handled the following day!
Then, it's over to our delivery partners to deliver direct to you. Once your parcel is with our delivery partner, we like to think it makes a bee line for your door, however, delays can occur.
Dry Food and Add To Box Items:
Area | Estimated delivery |
VIC, NSW, ACT, SA, WA and QLD Metro Areas | 1-3 Business Days |
VIC, NSW, SA, WA and QLD Country Areas | 2-5 Business Days |
NT | 3-7 Business Days |
Tasmania | 2-5 Business Days |
Raw Food:
Area | Estimated delivery |
VIC, NSW, ACT, QLD & WA Metro Areas | 2-4 Business Days |
SA Metro Areas | 3-6 Business Days |
All Regional Areas | 3-8 Business Days |
Our sampler packs are shipped from sunny Queensland and you can expect them within 1-3 days (for Qld customers). Please allow up to 2-5 days for other states. Totally worth the wait!
If your order hasn't arrived yet, you can track it here. Otherwise, get in touch with us and we'll get to the bottom of it!