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Petzyo FAQ's

At Petzyo, we love all animals- including cats! &#x1F63A;While we often are told by customers that their cat&apos;s love Petzyo, it&apos;s important to note that this isn&apos;t ideal as a complete diet. Cats and dogs have distinct dietary needs, with cats requiring higher levels of certain nutrients like taurine and arachidonic acid, which are essential for their health but not adequately provided in dog food formulations. However, offering a little bit here and there of either our Raw or Kibble to your cats will not harm them in anyway!Between you, me and the cat, we can let you in on a little secret! Petzyo is currently developing a cat food range we hope to release by the end of the year! &#xA0; This upcoming product line will be specifically formulated to meet the unique nutritional needs of cats, ensuring they receive the proper balance of nutrients for optimal health.&#xA0;Stay tuned for more updates!&#xA0; &#x1F49B;

Although some of our customers feed our food products to their cats, this is not something that we would recommend as a full diet, given the different dietary requirements of cats and dogs.
 
Don't fret! We are looking into the possibility of releasi

Can I feed Petzyo to my cat?

Cat Range

Welcome to your dashboard - an overview

Adding a dog to your profile

Add a new plan

Swapping flavours

Change charge date

Change frequency

Pause plan

Resume or reactivate plan

Remove a dog from your profile

Change phone number or email

Change shipping address

Change payment details

Add one-time products

Adding a discount

Serving guide overview

Cancel plan

Changing your notification preferences

Customer dashboard

What is the Nutritional Analysis of your Kibble?

Can my puppy eat your dry dog food?

What is the size of your kibble?

Why is there a difference between how much I should feed my dog and how often my bag needs to be replaced?

Does the Chicken Oil contain any protein?

Can I get a sample of your kibble to try before committing to a plan?

How fresh is your kibble?

How much should I feed my dog?

Is your food suitable for weight management?

How many carbohydrates does your range contain?

What is the Omega 6:3 Ratio in Petzyo Kibble that Counts

Why do you use Meat Meal in your Kibble?

What is your recommended transition guide from old pet food to Petzyo?

Transitioning to Petzyo

Kibble That Counts (Dry)

Can I get a sample of your raw food to try?

Are the meats in the raw patties human grade?

How do the raw orders stay fresh through the delivery process?

How much do your raw patties weigh?

What is the Nutritional Analysis of your Raw Patties

What are the dimensions of the Raw Royalty Box?

Does your Raw Food contain offal?

Does any part of your raw product/s come from a knackery?

Is your food low in purine?

Raw (BARF)

Can I feed both raw and dry food?

Do you have a vegan-friendly food range?

Mixed Plans

How much is delivery?

How long does delivery take?

Where do you deliver to?

Do you offer international shipping?

Can I pickup my order instead of having it delivered?

Can I get my order delivered to my workplace?

Will I be updated about when my order is getting delivered?

How can I track where my order is?

Delivery & Tracking

How do I place an order?

What if I don't want a plan?

How do you guarantee the lowest prices with Add To Box™?

What is the meal plan billing cycle?

How much are your food plans?

How It Works

Do you offer returns or refunds?

Returns, Exchanges & Refunds

How safe is your food?

Food Safety

Are your products Australian?

What is Petzyo?

What are your contact hours?

About Us

What are my payment options?

Can I use multiple promo codes in one order?

How do I use a discount code?

How do I apply a discount code to my plan/recurring order?

Payment Options & Promotions

Paw points - what are they?

Error message when applying discount code

Petzyo Paw Rewards

What program or system can I use to recycle the dry dog food packaging?

Recycling

Do you have a community page?

How we help communities and organisations

What do you do to give back?

Community & Environment

Can I feed Petzyo to my cat?Updated 5 months ago